Returns & Exchanges

At mau5hop, we want you to be fully satisfied with your gear; if for any reason you are not happy with your purchase, we offer returns and exchanges on unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Place the items in their original packaging with all tags attached to ensure the product remains in mint condition during transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it securely to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Check and Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.